An open journal-- some of it written for you, but most of it is for me.
- decentralized control
- manager surveys
- different mediums to collect feedback
- no exact patterns
- rapport building -> chit chat, care about others as people as much
- groups norms are stronger than the individual, even if the
individual is strong, driven and accomplished
- ?what is data of a strong group?
- following up on hurtful interactions (saying the things that go
- humility, my team is smarter than me -> vulnerability
- fulfillment of creating a great team
- setting communication norms
- empathy norms and quick follow up